ParTek guarantees your satisfaction with our products! If you are dissatisfied with our products or services for any reason, we will help you resolve the problem, replace the product, or refund its cost.
Partek products are fully warranted for any damage or malfunction that occurs to your equipment that is in excess of the normal wear. In the unlikely event a ParTek product is the sole cause of damage to the equipment, ParTek will assume liability for such damage and will at its option and its expense repair or replace the damaged parts. Any damage that results from abuse, neglect, or disbursement must be accompanied by a signed statement from a qualified technician, on company letterhead, stating when periodic maintenance was performed on the equipment, the quantity of documents normally imaged on the machine between periodic maintenance service calls, and the estimated printhead life, given usage.
If you have any questions or concerns, please contact us here.
Our response to COVID-19
We extend our extra support to you during this unprecedented time due to the COVID-19/Coronavirus situation. We have supply and are ready to meet your citation and parking paper needs.
We continue to manufacture both stock and custom products daily to support your operation. And, we've implemented all recommended procedures to ensure the health and safety of our employees and customers.
All stock items can be shipped next business day and custom orders can be completed within 15 working days.
Please contact us if you have questions or would like a quote, sample or need supplies quickly. Our customer service team can be reached at (800) 572-7376.
We hope you and your community stay healthy. Please do not hesitate to let me know how we can assist you.