ParTek guarantees your satisfaction with our products! If you are dissatisfied with our products or services for any reason, we will help you resolve the problem, replace the product, or refund its cost.
Partek products are fully warranted for any damage or malfunction that occurs to your equipment that is in excess of the normal wear. In the unlikely event a ParTek product is the sole cause of damage to the equipment, ParTek will assume liability for such damage and will at its option and its expense repair or replace the damaged parts. Any damage that results from abuse, neglect, or disbursement must be accompanied by a signed statement from a qualified technician, on company letterhead, stating when periodic maintenance was performed on the equipment, the quantity of documents normally imaged on the machine between periodic maintenance service calls, and the estimated printhead life, given usage.
If you have any questions or concerns, please contact us here.